Help & Contact

Everything you need to know about shopping on campus.

How it works

Browse vendors

Explore all approved campus brands — fashion, food, beauty, electronics, and more.

Add to cart

Pick your items from a single vendor. Your cart is saved automatically so you can browse freely.

Pay securely

Checkout with your name and email. Pay via card or bank transfer using Paystack's secure checkout.

Pick up your order

Head to the vendor's stall at your estimated pickup time. Show your order confirmation if needed.

Loyalty points

Create a free account and earn 1 point per ₦100 spent. Points unlock Silver and Gold tier status.

Selling on LetuSell?

Vendor Guide

How to set up your store, add products, manage orders, and get paid.

Frequently asked questions

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What is LetuSell?

LetuSell is a campus marketplace that connects university students with student-run and local vendors. You browse vendors across fashion, food, beauty, gadgets, accessories, and more, order online, pay securely with Paystack, and pick up on campus.

How do I place an order?

Browse vendors, add items to your cart, then go to checkout. Enter your contact details, pay securely via Paystack, and your vendor will prepare your order. You'll get a confirmation page with the vendor's WhatsApp number to coordinate pickup.

Do I need an account?

No — you can order as a guest using just your name and email. Creating a free account lets you track order history and earn loyalty points.

How do I receive my order?

After payment, your confirmation page shows the vendor's WhatsApp contact and your pickup details. Message the vendor there to coordinate collection on campus.

What payment methods are accepted?

All major debit and credit cards, bank transfers, and USSD via Paystack. Your payment details are handled securely by Paystack — LetuSell never sees or stores your card information.

Is it safe to pay on LetuSell?

Yes. All payments are processed by Paystack, a licensed Nigerian payment provider, over an encrypted connection. We only receive a transaction reference and payment confirmation — never your card number, PIN, or CVV.

Can I order from multiple vendors at once?

Currently each order is from a single vendor. Finish your current order, then start a new one to buy from a different vendor.

Can I get a refund?

Yes. If something goes wrong with your order, you can request a refund from your order page. Approved refunds are returned to your original payment method via Paystack. Contact us with your order ID if you need help.

Get in touch

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